Leadership Goes a Long Way! Meet Chapter President Crystal M. Cutler

Crystal M. Cutler
Independent Associate, LegalShield, Inc.
Local Chapter President, Westchester County

In late January/early February of 2012, I received a call from an IAW representative, who told me about the association and the benefits of joining a powerful network of professional women. At the time, I was transitioning out of the workforce community I’d been a part of for so many years and expanding my existing consultancy full time. I can honestly say, my purchase of a membership was not just an investment in myself but an opportunity to join a community of like-minded professional women and entrepreneurs. I have not been disappointed in this “investment.”

When I first became a member of IAW, the Westchester County Chapter had less than 60 members and was relatively inactive. I had a background in leadership and Board service, particularly within actual professional associations. I’d served all of the causes that I cared about and identified in IAW the opportunity to check the last two causes off my Volunteer’s Bucket List—professional women and the environment. I offered the Westchester County Chapter an opportunity to create a succession plan by serving as its Chapter Vice President/President-Elect. A year later, the president resigned her post.

Being part of IAW has impacted my life professional and personally. I gained insights into the needs and interests of professional women, added a great service to my business offerings and met a few great women to expand my network. I’m also more protective of my time, freedoms, brand and alliances than ever before. And, I’ve checked another item off my Bucket List – benefitting the community of professional women to which I belong.

The Chapter President role has brought some challenges and many rewards. Among the top challenges have been the sheer demand that chapter leadership placed on my time; building and retaining a chapter board of directors year after year; and finding a successor to lead the chapter when my term ends this May. The most important rewards that I can point to as a result of my IAW membership are the growth of my network and the addition of a new service to my business, which I hope will perform well in the coming months. I have great memories and compliments to take with me as I go. I know that I have benefitted many and reduced my Volunteer’s Bucket List down to one remaining cause—that of our environment.

The Westchester County Chapter has had a tremendous impact on local, regional and national IAW members and the community of professional women in Westchester County, NY. When I joined IAW and assumed leadership of the Westchester County Chapter in 2012, the Chapter had about 68 members. Today, not quite three years later, the chapter has more than 414 members. That’s a growth of more than six times the chapter’s size! The Westchester County Chapter has gone from being a somewhat stagnant Chapter to ranking No. 3 in New York State and in the top 15% of the over 200 Local Chapters within IAW.

I was able to build a sense of community. Members reported feeling that Westchester was their “home chapter” and guests reported a sense of community that they wanted to join. Further, I worked passionately to ensure that our meetings were interesting, must-attend events that delivered real value to attendees and/or otherwise connected members to each other, products, services and business opportunities. In so doing, I received great testimonials from members about taking trips of a lifetime; fulfilling a dream to find a new job and relocate to new cities; and receiving information about early detection that led to potentially life-saving medical treatment. In the days before IAW’s Foundation Calendar existed and Westchester County Chapter was still relatively small, we raised $1,000 for domestic violence prevention and support. In the process, we helped facilitate a training program for nurses at three area emergency rooms to collect vital forensic evidence from their domestic violence victims. Abusers of women in Westchester were escaping justice and the Westchester Chapter helped to bring them to justice!

The Westchester County Chapter also impacted the local community by:

  • Connecting members to grant information and other valuable resources to support/further their businesses
  • Expanding guest lists and event speakers to include men and family members (partners/husbands and children) to offer a more casual networking environment
  • Supporting and promoting local businesses through chapter events
  • Creating a platform for NY-based Local Chapter Presidents to meet and discuss issues and experiences, and share ideas
  • Providing generous support to IAW Foundation initiatives, including the American Heart Association and Dress For Success

Finally, the Westchester County Chapter, which has members from across the US, is proud to have hosted a couple of IAW “firsts.” We partnered with 12 chapters nationwide to host the first virtual chapter event. Louise Newsome, IAW National Director of Chapters, was the guest presenter and more than 100 IAW members from the across the country attended. We also hosted IAW’s first nationwide campaign for all members to e-sign and send a virtual letter to their state lawmakers urging them to pass an anti-workplace bullying bill. At the time, the US was the only developed nation that didn’t have one and woman-on-woman workplace bullying topped the list of abuses.

I’m proud of what our Chapter accomplished during my tenure and I look forward to seeing more great things from the Westchester County Chapter in the future.

  1. Zainab

    Hi , I just wanted to know how we advertise our business n what apportunity we get by joining this association

  2. Jean Carucci

    Crystal you are a force to be reckoned with. Your passion, enthusiasm and support are absolutely contagious. We are so lucky to have you at the helm of this growing organization. The numbers tell only part of your success. Your personal interaction with everyone in your chapter is the true testament to your leadership.

    I for one would like to say “Thank You”



    I have been receiving your news letter for years and I have to say that I am proud of this NAPW group,and what you ladies has been doing ,keep up the good work. I would love to join this wonderful group, but I am here in Florida.Thanks Crystal for your hard work and dedication.

  4. Angie Toney

    I’m very proud of your accomplishments. I wish you and your chapter continued success.

  5. Maria Blessing

    I just wanted the thank you for your leadership and all of the hard work you put into the chapter in your tenure. You’ve done an amazing job and I wish you all the best in your future endeavors!

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